Returns & Exchanges
At Woolroom, we want you to be completely satisfied with your natural sleep experience, which is why we offer a straightforward 30-day return policy on all our wool bedding and home accessories. If your purchase doesn't meet your expectations, simply follow our easy return process for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unused wool products in their original packaging, ensuring all tags and labels remain attached.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing